Malik Shahzad

Education:

-ICS, Computer Science · (2004) Pakistan

ICS (Intermediate in Computer Science) is a two-year program in Pakistan. This program focuses on the fundamentals of computer science, software development, and programming languages. It provides students with an extensive curriculum that includes data structures, algorithms, digital logic design, and database management systems. The program aims to develop students’ technical skills and prepare them for a career in the field of computer science. The ICS program has been designed to equip students with a strong base in mathematics, I.T., and programming. Graduates of this program can pursue a Bachelor’s Degree in Computer Science or Software Engineering. Moreover, ICS is a great option for students who are interested in pursuing a career in the fields of programming, systems analysis, or software development.Punjab College


Microsoft Certified System Administrator

The Microsoft Certified System Administrator (MCSA) diploma is a certification program that validates an individual's expertise in managing and supporting IT infrastructure based on the Microsoft Windows Serverplatform. The program covers the essential skills required to install, configure, maintain, and troubleshoot Microsoft Windows Server-based systems,as well as implementing and managing security policies.

The MCSA certification program offers training courses and exams, which are designed to validate the skills required to manage and support the Windows Server operating system. The program consists of three core courses and corresponding exams:

Installing, Configuring, and Administering Windows Server

Managing and Maintaining Windows Server

Implementing, Managing, and Maintaining a Windows Server Network Infrastructure

After passing all three exams, the individual is awarded the MCSA certification, which demonstrates their proficiency in deploying, configuring, and administering Microsoft Windows Server-based systems.

The MCSA certification is widely recognized in IT industry and is a prerequisite for more advanced certifications, such as the Microsoft Certified System Engineer (MCSE) certification. Obtaining this certification can open up new job opportunities and increase earning potential for IT professionals.

ITIL Certifications

ITIL, or Information Technology Infrastructure Library, is a widely recognized set of best practices for managing IT services. ITIL certification is a professional certification program that aims to validate an individual's knowledge and understanding of ITIL principles and practices. It includes a series of modules that cover various aspects of IT service management, such as service strategy, service design, service transition, service operation, and continual service improvement. Obtaining an ITIL certification can enhance an individual's career prospects in the IT industry and demonstrate their ability to align IT services with business objectives.

Job Descriptions

IT Project Management / Head of IT Operation – Development

• Manage local and global IT project development which includes Multiple Brands as per my achievement include Emaar- Address Hotels + Resorts, VIDA, MANZIL & Hilton – Curio Collection, Double Tree, LXR, Embassy Suites, from inception till completion including the scope, goals, and deliverables that support the business goals in collaboration with senior management. Effectively communicate project expectations to team members in a timely and clear manner.

• Create and maintain an information technology project plan for local & global development that communicates tasks, milestone dates, status and resource allocation. Coordinate delivery of development and production that meet quality standards of the brands.

• Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project systems & application. Identify uncertainties and risks that might arise during the implementation phases of local & global development.

• Efficiently and competently manage problems when things go off plan (due to change of IT scope, changed requirements, missed deadlines etc.) bring them back on plan with the assistance of key-stakeholders. Constantly monitor and report on the progress of a project to all stakeholders.

• Drive strategic consistency through standardization of business processes and the standardization of technology platforms across Hospitality new local & global development. Ensure future-proofing and long-term manageability of solutions. Work with Hospitality leadership to ensure Hospitality initiatives as well as business and process solutions are in line with brand standards.

• Develop and manage an IT vision and strategy for Hospitality, ensuring the strategy is aligned with changing business operation directions and priorities. Close co-operation with business operation IT to ensure Hospitality IT strategy fits into the plan for the global strategy.

• Develop the department policies and procedures (SOPs) for electronic data processing and computer systems operations and development.

• Develop and manage IT budget for new properties ensuring transparency in tracking of IT spend.

• Evaluates and verifies IT Technical Services team perform through the review of completed work assignments and work techniques.